Data Protection Notice

This notice applies to all personal data processing activities conducted by Cliff-plover.

Data Controller

Cliff-plover acts as the data controller for all personal information collected through this website and related booking processes.

Contact: 287 Rue Saint-Jean, Quebec City, QC G1R 1N8, Canada
Email: info at cliff-plover.com

Legal Basis for Processing

We process personal data under the following legal bases:

Data Subject Rights

Under applicable data protection regulations, you have the following rights:

Right of Access

You may request confirmation of whether we process your personal data and obtain a copy of such data.

Right to Rectification

You may request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure

You may request deletion of your personal data when processing is no longer necessary, consent is withdrawn, or processing is unlawful. This right is subject to legal retention obligations.

Right to Restriction of Processing

You may request limitation of processing under specific circumstances, such as when accuracy is contested or processing is unlawful.

Right to Data Portability

You may receive personal data you provided to us in a structured, commonly used, machine-readable format and transmit it to another controller.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

Exercising Your Rights

To exercise any of these rights, submit a request to info at cliff-plover.com. We will respond within one month of receiving a valid request. In complex cases, this period may be extended by two additional months with notification of the delay.

Requests are processed free of charge unless they are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

Data Storage and Security

Personal data is stored on secure servers located in Canada. We implement appropriate technical and organizational measures to protect against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Access to personal data is restricted to authorized personnel who require such access to perform their duties. All personnel with access to personal data are bound by confidentiality obligations.

International Data Transfers

Personal data is primarily processed within Canada. In cases where data is transferred to service providers located outside Canada, we ensure appropriate safeguards are in place through contractual arrangements that provide equivalent protection to Canadian privacy standards.

Automated Decision-Making

We do not employ automated decision-making processes, including profiling, that produce legal effects or similarly significantly affect individuals.

Data Breach Notification

In the event of a personal data breach that poses a risk to individual rights and freedoms, we will notify affected individuals and relevant supervisory authorities in accordance with applicable legal requirements.

Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial privacy commissioner.

Office of the Privacy Commissioner of Canada
30 Victoria Street, Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376

Updates to This Notice

This data protection notice may be updated periodically to reflect changes in our processing activities or legal requirements. Material changes will be communicated through prominent notice on this website.